My Orders
- I received a wrong device model. What should I do?
- I received my device in a different condition. What are my options?
- I have an issue with my device, what should i do?
- I received my device in a faulty condition. What do I do?
- I received my device to find that its password locked. How do I unlock it?
- I have received an email stating that the device model I've ordered is out of stock / not available. What can I do?
ReebeloCare
- What happens after I submit my claim under ReebeloCare?
- What is covered by ReebeloCare?
- What is ReebeloCare?
- ReebeloCare coverage and exclusions
- Can I add ReebeloCare after my purchase?
- What is the applicable service fee on the claim?
Warranty FAQs
- Returning an Item under 14 days Return Policy
- Returning an Item under Warranty
- Photo Submission Guidelines
- Will Reebelo reimburse my out-of-pocket costs if I have my device inspected or repaired by a third party provider?
- Can I return my device from overseas?
- “Important Message” or “Unknown Part” warning from Apple?