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  1. Reebelo Singapore Help Centre
  2. Warranty & Returns

Warranty & Returns

How to return, replace or refund your order.

My Orders

  • I received a wrong device model. What should I do?
  • I received my device in a different condition. What are my options?
  • I have an issue with my device, what should i do?
  • I received my device in a faulty condition. What do I do?
  • I received my device to find that its password locked. How do I unlock it?
  • I have received an email stating that the device model I've ordered is out of stock / not available. What can I do?
See all 11 articles

ReebeloCare

  • What happens after I submit my claim under ReebeloCare?
  • What is covered by ReebeloCare?
  • What is ReebeloCare?
  • ReebeloCare coverage and exclusions
  • Can I add ReebeloCare after my purchase?
  • What is the applicable service fee on the claim?
See all 10 articles

Warranty FAQs

  • Returning an Item under 14 days Return Policy
  • Returning an Item under Warranty
  • Photo Submission Guidelines
  • Will Reebelo reimburse my out-of-pocket costs if I have my device inspected or repaired by a third party provider?
  • Can I return my device from overseas?
  • “Important Message” or “Unknown Part” warning from Apple?
See all 15 articles
Reebelo Singapore Help Centre