In the unlikely event of a failure of the device, Reebelo will arrange for your devices to be returned and serviced by our vendor, free of charge when you inform us of the defect within the warranty period*, provided that the product has no any physical or accidental damage.
What’s not covered?
* Any damage or malfunction arising out of or directly caused by liquid ingress
* Gradual wear and tear and cosmetic damages that do not affect the device functionality
* Any damages arising out of negligence or intentional malpractice
* Any loss/deletion/corruption of any data stored on the device
* Any repairs/open-inspection made by third parties
*Warranty Period:
1) For Orders made on or before 18th March 2024:
- Refurbished devices would have a 12-month vendor warranty; Brand New Devices will have a 12-month warranty covered by the manufacturer.
2) For Orders made on or after 19th March 2024 onwards:
- Refurbished devices would have a 3-month vendor warranty; Brand New Device would still have the 12-month warranty covered by the manufacturer.
Note: You can purchase ReebeloCare for your device to cover an additional 12-month warranty